Frequently Asked Questions

Everything you need to know about shopping with Rusty.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.

Are your materials sustainably sourced?

At Rusty, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately via live chat for assistance.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.